Amadeus to the aid of Heydar Aliyev

Written by: Alwyn Brice |
(Left to r): Teymur Mammadov, Vice President of Silk Way Holding andFrancisco Pérez-Lozao, Senior Vice President of Strategic Growth Businesses at Amadeus
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With tourism numbers to Azerbaijan increasing each year, airports in the country are being challenged to meet changing passenger demands and provide them with the best airport experience.

Heydar Aliyev International airport processed 1.37m travellers between January and May 2017, a 34% increase over the same period last year; and all the indications are that these numbers will continue to rise. As part of its ambition to seamlessly scale its operations and ensure a smooth passenger experience, Heydar Aliyev International has rolled out the region’s first fully automated cloud-based airport management system.

The Baku-based airport will replace some of its existing technology with five automated and scalable Amadeus solutions. The new technology will improve the airport’s management of aircraft parking, boarding gates, check-in desks, baggage, and other mission-critical terminal services. This long-term agreement will see the implementation of Amadeus’ full suite of airport solutions, namely the Amadeus Common Use Service, Baggage Reconciliation System, Airport Operational Database, Fixed Resource Management Solution and Flight Information Display System.

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