Critical time for Delta Air Lines

Written by: Alwyn Brice |
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Delta Cargo is introducing Equation Critical, a new service for international shipments.

This premium GPS-enabled service for the transportation of highly time-sensitive shipments that must travel on the next available flight, offers GPS tracking (on the Delta cargo website) and moves with the highest priority across Delta’s global network. Customers will know where their shipment is, anywhere in the world, real time.

With its distinctive pink packaging, the Critical service does not require pre-booking and can be tendered up to 90 minutes before a flight. This service caters to customers who are shipping time-sensitive items, such as legal documents, essential machinery parts or aircraft components. Critical shipments come with a service-level guarantee and Delta’s Cargo Control Center proactively monitors Critical shipments throughout the journey.

Initially, Delta’s Equation Critical service will launch for international shipments originating in Atlanta, Savannah and London, destined for Bogota, Colombia; Johannesburg, South Africa; Quito, Ecuador; and Seoul-Incheon, South Korea. Atlanta, Savannah and London will also accept import shipments. These routes allow fully GPS-enabled shipments. Equation Critical will be progressively rolled out in other international markets across Delta’s extensive network, subject to customer demand and regulatory approvals.

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