Dnata and Amadeus deepen partnership

Written by: Alwyn Brice |
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Amadeus technology continues to underpin dnata’s services at Dubai airports and other key airports around the world.

Dnata is constantly exploring ways to improve its services through the application of advanced technology. This is evidenced in dnata’s partnership with Amadeus, building on its existing partnership with a new long-term agreement that supports dnata’s drive for greater standardisation of the systems used across its global operations.

Amadeus will continue to power dnata’s innovative centralised load control service for airlines at Dubai International and Dubai World Central. The handler was one of the first GSPs to benefit from Amadeus’ cloud technology for flight management when it decided to centralise load controllers into a single hub at Dubai. The hub has so far helped airlines to manage more than 1m flights more efficiently, thanks to this approach. The expanded agreement also sees the partners explore the transition to new technology, leveraging the Amadeus cloud platform for airport operations, which will help dnata enhance its processes and reduce costs across the world.

As part of the new partnership, ground handlers will continue to rely on Amadeus’ Altéa Departure Control System for Ground Handlers to provide services to passengers; this is in addition to weight and balance services to a variety of airlines at various airports where dnata operates.


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