dnata opens lounge for unaccompanied minors

Written by: Felicity Stredder |
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Ground services provider dnata has opened a new airport lounge at Dubai International airport to enhance young flyers’ travel experience.

The newest dnata facility has been designed and launched exclusively for unaccompanied minors, whose safety, security and comfort are ensured by dnata’s specially trained team at the airport.

Located at Terminal 1, the lounge is colourfully decorated and equipped with games and entertainment screens to keep young guests occupied. The lounge is open 24 hours a day and manned by experienced, multilingual staff.

dnata employs over 70 dedicated agents who work closely with airline representatives to ensure unaccompanied minors are safe, reach departure gates on time and receive priority boarding.

dnata has seen these services become increasingly popular in the UAE in recent years. In 2018, the dnata team assisted 8,000 unaccompanied minors at Dubai International – 27% more than five years ago.

Steve Allen, Divisional Senior Vice President, UAE Airport Operations, dnata, said: “We have earned the trust of thousands of parents with our safe and reliable services for unaccompanied minors over the past years. We are delighted to add more value to our offering and further enhance young passengers’ travel experience by opening our new lounge, which has been specifically designed to meet the needs and taste of children of all ages. Our friendly team will make sure young flyers spend a memorable time in our new lounge and have a smooth and safe passage through the airport.”

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