Hermes 5 goes live at Hanoi airport ahead of global rollout

Written by: Felicity Stredder |
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Hermes Logistics Technologies has gone live with its new Cargo Management System version, Hermes 5, with launch customer ALS Cargo Terminal (ALSC) at Noi Bai International airport in Hanoi, Vietnam.

Hermes 5, to be rolled out globally, allows for simpler integration with new technologies and opens up Hermes through APIs and new messaging channels. H5 can be run within any Cloud, private or public, and offers users a faster, more controlled service, with hand-held device functionality, intelligent warehouse task-steering and real-time SLA monitoring.

“Our new version offers ALSC bespoke, pre-advice messaging between its hub and satellite warehouses to gain key task visibility and efficiencies in cargo transfer times,” said Yuval Baruch, Chief Executive Officer, Hermes Logistics Technologies.

Hermes’ team of cargo and technical experts provided on-site support to ALSC in implementing the system with a number of its customers. The preparation and training towards this enabled ALSC to independently roll out its remaining airlines efficiently and on schedule, with remote support from Hermes.

“We provided best-in-practice process framework for the handling of sensitive and special cargo, in addition to a wealth of Big Data that is used to effectively analyse and demonstrate the quality of service provision,” Baruch added.

H5 is the latest version in Hermes’ suite of applications and includes HERMES Cargo Management System, HERMES Hub Management System and HERMES Business Intelligence.

“With the vision of becoming the pioneering cargo handling terminal in the region, ALSC chose H5, the newest version of Hermes’ CMS,” said Le Thanh Binh, Deputy Director, ALS Cargo Terminal. “The innovative design of H5 brings us a new experience in terms of service provision, performance control and user interaction.”

Hermes recently appointed Alexis Labonne as its new Chief Technology Officer to lead the Hermes team in rolling out H5.


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