SATS invests in digitisation to enhance safety

Written by: Felicity Stredder |
Remote aircraft surveillance
More interesting to look at the picture which reveals the single and concerning reason for the new ...

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Asian ground handling and catering services provider SATS has announced that it is spending more than S$1m digitalising its airport security system to enhance safety.

The new system will integrate multiple video surveillance points, including wearables, to provide greater visibility of on-ground activities. Digitalisation will replace manual processes for the tracking of security activities before a flight, aircraft surveillance and flight tracking with real-time data.

This is hoped to ensure greater compliance and higher safety standards, while the increased surveillance will enable security personnel to respond rapidly when necessary.

Denis Marie, Executive Vice President, Special Projects at SATS said: “Our trained security personnel are precious resources; by digitalising our surveillance and tracking processes we can achieve greater visibility of activities on the ground which enables us to be more responsive and proactive without deploying more officers on site. This way, we can lift the standard of security services we offer to our customers, even as the supply of qualified personnel is constrained.”

The initiatives also take into consideration the safety of SATS‘ security personnel in the workplace. For example, when the Body Worn Camera (left) is tilted at a certain angle, it is assumed that the officer is down and this will trigger an alarm and activate live streaming in the control room.

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More interesting to look at the picture which reveals the single and concerning reason for the new security measure; it shows the Auxiliary Police Officer is monitoring the activities inside a cargo hold. Theft is a common complaint on bulk loading aircraft and impossible to monitor; a wireless remote camera would be the only way to tackle crime without placing an officer inside a hold. Now one officer can monitor an aircraft entirely. This is a needed measure worldwide to catch the culprits. It shows Changi airport is addressing the problem seriously with both a security presence and technology.

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