Domodedovo eases passenger throughput

Written by: Alwyn Brice |
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Moscow's Domodedovo airport and technology provider SITA have been celebrating the success of new automated gates, which were introduced for passengers in time for the 2018 World Cup

In just over a month around the championship, more than 1.2m passengers took advantage of the new technology to pass through the airport. In total, since the beginning of the year, 3.3m people have used SITA's self-service gates at Domodedovo.

Gennady Zalutsky, CEO of Domodedovo Integration, commented: "SITA’s technology showed its effectiveness during the peaks of traffic, when soccer fans from all over the world flew through Domodedovo for the matches. We are confident that this landmark project, which makes use of modern technologies, will raise the quality of passenger services at Domodedovo to a new level.”

Domodedovo was actually the first airport in Russia to introduce this sophisticated passenger flow management system, which uses smart validation and automated gates for secure access control. They allow passengers to independently pass the security controls at the entrance to the departure zone, or to board the aircraft, by simply scanning their mobile or paper boarding pass.

In total, more than 150 automated gates will be installed in Terminals 1 and 2 in Domodedovo. SITA studies show that the use of its self-service gates can cut boarding times by as much as 50%, reduce the risk of flight delays and improve passenger service.


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