JetBlue promotes Joanna Geraghty to President and COO

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JetBlue Airway recently announced the promotion of Joanna Geraghty to President and Chief Operating Officer.

Geraghty will report to Robin Hayes, who will remain chief executive officer and continue to oversee the company’s long-term strategy and its focus on expanding and evolving into new businesses, such as JetBlue Travel Products.

Geraghty joined JetBlue in 2005 and was most recently executive vice president, customer experience. Her new position makes her makes her the highest-ranking woman at the airline and will see her manage the day-to-day airline operation, focusing on enhancing customer service experience, structural cost initiatives and operational performance. She will also oversee JetBlue’s commercial team.

“I’m honoured and humbled to take on this role and I am committed to supporting our nearly 22,000 crewmembers at JetBlue as we continue to prove why we are the airline that inspires humanity,” Geraghty commented. “We believe we can be a great business for our owners, a great place to work for our crewmembers, and the best airline for customers.”

Other changes to the company’s senior leadership are to follow in the coming weeks, with the aim of enhancing day-to-day operations and to better support achievement of its longer term strategic initiatives.

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